Returns & Exchanges

At Chabad-Shop, we are committed to your satisfaction with our fashion collections. If you are not completely happy with your purchase, you may return or exchange items within 14 days of delivery provided they are in their original, unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our website portal with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all original labels and tags are intact to maintain eligibility for a full refund.

• 3.
  Ship the Items

  Send your package to our central distribution center using a tracked shipping service to ensure your return reaches us safely.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects the items, we will process your refund to the original payment method or ship your requested exchange within 5-7 business days.