Frequently Asked Questions
Everything you need to know about shopping at Chabad-Shop
What is your shipping policy?
We offer worldwide shipping on all our fashion items. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on your location.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with tags attached. Please contact our support team to initiate a return request.
Are the sizes true to fit?
Yes, our garments generally follow standard sizing. However, we highly recommend checking the specific size guide located on each product page to ensure the perfect fit for your body type.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.
How do I care for my Chabad-Shop apparel?
To maintain the quality of your items, we recommend following the care instructions on the inner label. Generally, machine washing on a cold, gentle cycle and air drying is best for our fabrics.